Mastering Emotions at Workplace
Navigating Communication Challenges with Ease
- Improve business relationships
- Improve job satisfaction
- Enhance collaboration
- Reduce burnout
Who is it for?
Managers and Leaders
To boost their emotional smarts, improve leadership abilities, and handle diverse teams better.
Team Members
To enhance teamwork, communication, manage stress, and improve relationships at work.
Human Resources Professionals
To build a supportive and fair workplace and handle conflicts well.
Customer Service Representatives
To deal calmly with stressful interactions and stay professional in tough situations.
Healthcare Professionals
To cope with emotional challenges in healthcare and provide compassionate care.
Educators
To keep a positive classroom vibe and manage student emotions and behaviors effectively.
Why learn from me?
I bring extensive experience in training top executives across Europe, Asia, and the Americas, with a deep understanding of international communication. I am lazy so I use techniques that help my clients incorporate them in their workplace with much ease. I combine theory with practical exercises, based on your personal experiences and challenges so you can apply new skills at work without struggle. Therefore my courses are valued by clients from companies such as Microsoft and L’Oréal.
Who Am I?
Hello, I’m Ann, and I help professionals enhance their communications skills to prevent conflicts at workplace, be heard and see tremendous career growth.
I have a degree in communication, management and ELT with extensive experience in training professionals and top management from Europe to Asia in Business Communication.
What you’ll specialize in
Improved Communication Skills
Recognize and mitigate potential miscommunication triggers and enhance your ability to convey thoughts and needs clearly and more effectively.
Increased Emotional Regulation
Develop techniques to manage emotions, which is crucial in maintaining professionalism in stressful situations when dealing with challenging interactions.
Better Conflict Resolution
Learn how to handle personal triggers and engage with others' communication styles, for resolving conflicts amicably and constructively.
Enhanced Leadership Abilities
Understand and regulate emotions to get positioned to lead teams, manage diverse groups, and inspire trust and confidence among colleagues.
Enhanced Self-Awareness
Gain a better understanding of your emotional responses, triggers, and behaviors to manage your reactions more effectively. Take better decisions and solve problems under pressure and stress.
Pedagogy
Communication Style Assessments
Use assessments like the Thomas-Kilmann Instrument to help professionals understand their communication styles and potential areas of conflict.
Scenario Analysis
Break down real-life miscommunication incidents (anonymized) to analyze and discuss in groups.
Video Reflections
Use video recording tools for participants to record and review their responses to simulated interactions, enhancing self-awareness through self-observation.
Trigger Mapping Workshops
Guide participants through the process of mapping out their triggers and developing personal coping strategies as well as dealing with other’s triggers.
Resilience Building Activities
Engage in activities that challenge participants to step out of their comfort zones within a supportive setting, to build confidence.
Course Module
1. Identifying Work and Communication Style
Professionals gain insight into their own work style and communication preferences, as well as those of their colleagues, allowing them to adapt their approach for better collaboration and understanding.
2. Self-Awareness and Recognition
Professionals learn techniques for increasing self-awareness and recognizing their own emotions, triggers, and patterns of behavior, empowering them to respond more effectively in challenging situations.
3. Preventing Miscommunication Triggers
Through practical strategies and exercises, professionals discover how to identify and mitigate potential triggers for miscommunication, fostering clearer and more productive interactions with colleagues.
4. Dealing with Personal Triggers
Strategies are provided for managing personal triggers and avoiding inadvertently triggering others, promoting a more harmonious and supportive work environment.
5. Building Self-Esteem and Confidence through Mindfulness
Professionals are introduced to mindfulness techniques and practices that help cultivate self-esteem, resilience, and confidence, enabling them to navigate challenges with greater ease and positivity.
Pay by Session
Virtual One-on-One
Pay by topics, based on your specific needs.
$30
Customized Sessions
Virtual One-on-One
Get trained on specific issues you face due to lack of conversational skills.
$50
Entire Module
Virtual One-on-One
Book the whole module to specialize in connecting with people through engaging conversations.
$300
/ 8 sessions
